Summary:

Responsible for coordinating and facilitating the routine activities of the scheduling department. Assists with workload by performing clerical activities necessary for the efficient and effective operation of the department.

Responsibilities:

• Maintains consistency with Administrative and Departmental policies with appropriate behavior, dress, attitude, attendance, confidentiality, professionalism, and reliability.
• Greets and obtains information necessary to direct patients, visitors, and telephone callers to the appropriate individual or department. Uses initiative and judgment to ensure that proper attention is given to matters of priority, especially patient care complaints.
• Maintains current and accurate records in the department.
• May schedule appointments for staff, informing appropriate persons, noting on the schedule the correct date, time, and name.
• Types correspondence, reports, etc., meeting deadlines, proofreads to ensure accuracy and coherence, copies and distributes letters, reports, etc., as directed, maintains a functional and orderly filing system for retrieval of office and patient files.
• Responsible for ensuring patient satisfaction by performing follow-up phone calls with prior patients and reporting findings. 

Requirements:

• Basic Computer Knowledge
• Ability to communicate effectively, both verbally and in writing.
• Must demonstrate good interpersonal and analytical skills, the ability to work under stress and maintain composure, and be able to prioritize tasks and maintain confidentiality. Demonstrates excellent customer service skills.
• One year clerical or comparable position, preferred
• High school diploma or equivalent.

Work Schedule:

8AM - 5PM Monday-Friday

Work Type:

Full Time

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About CHRISTUS Health

CHRISTUS HEALTH is an international Catholic, faith-based, not-for-profit health system comprised of almost more than 600 services and facilities, including more than 60 hospitals and long-term care facilities, 350 clinics and outpatient centers, and dozens of other health ministries and ventures. CHRISTUS operates in 6 U.S. states, Colombia, Chile and 6 states in Mexico. To support our health care ministry, CHRISTUS Health employs approximately 45,000 Associates and has more than 15,000 physicians on medical staffs who provide care and support for patients. CHRISTUS Health is listed among the top ten largest Catholic health systems in the United States.

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