JOB SUMMARY:

This role assists in the examination and treatment of patients under the direction of a physician or advanced practice provider. Duties include preparing examination rooms, assisting with procedures, interviewing patients, obtaining vital signs (i.e. height, weight, blood pressure, pulse, temperature) and recording all information in the patient's electronic medical record. The MA will interact with patients, family members, team members, and visitors in a pleasant, professional and helpful manner.

JOB TASK LIST

1. Escort patients to rooms, take history and vitals and document appropriately in the EMR.
2. Assist the providers with examinations and/or procedures as requested. Gives immunizations and performs office diagnostics/treatments i.e. - EKG, spirometry, and nebulizer treatments.
   Documenting and billing appropriately in the EMR.
3. Cleans exam rooms and equipment, performing sterilization procedures as necessary.
4. Keeps exam rooms properly stocked with medical supplies, forms and other materials as needed.
5. Triages phone calls from patients and communicates this information via the EMR to the providers. Places return phone calls as directed by the providers.
6. Completes pharmacy/patient refill requests as directed by the providers. Completes prior authorizations for medications when required.
7. Performs office lab procedures, urine dips and finger sticks. Accurately documents results in the EMR and bills for the procedure. Prepares sample for outgoing lab when required.
8. Monitors vaccine supply as well as the medical supplies for the office. Places orders as needed.
9. Maintain sample drug closet by organizing and properly disposing of all expired medications.
10. Assists with front office duties as needed, including but not limited to: answering phones, filing, scheduling appointments.
11. Assists with monitoring the fax server when needed
12. Complies with established departmental/organizational policies for attendance, punctuality, procedures and safety.
13. Monitor the patient portal, directing questions/orders to providers to address.
14. Performs other duties as assigned.